There are many benefits to enhancing your business with an EPoS system as flexible and feature rich as the ICRTouch range of products. Below, we detail some of those that will specifically benefit the restaurant and hospitality industries.
- Table Management
- Multi-area graphical table plans
- Real Time Status display for tables
- Reservation Diary
- Web Based reservations for customers
- stock monitoring and sale restrictions
- Hand held ordering devices
- table analysis reporting
- Lead Thru Prompting & Upselling
- Automatically prompt staff for food choices
- Encourage staff to up sell
- Set Menus
- Deal with set menus with ease
- Customer Loyalty schemes
- Administers Loyalty discounts or earn and redeem points
ICRTouch EPoS software products that should be used in a restaurant or cafe:
ICRTouch’s state-of-the-art flagship touch screen till software. It is effortless, reliable, proven and cutting edge. It scans, totals, handles cash and cards and even includes integral loyalty software. It offers unrivalled flexibility and opportunities to customise.
Reliable pc software for the back office. Unrivalled integration with tills and other essential hardware. Compatible with Sage, Booker and Pay24-7, it is the perfect EPoS partner for ICRTouch’s suite of industry-leading products.
Paper-free food and drinks ordering. Takes payments at the table. Sends information from table to chef in seconds. Improves service times and reduces mistakes.
Add-on customer loyalty software designed to complement TouchPoint. The clever and flexible way to monitor your customers and their spending habits, allowing you to plan and deliver promotions.
Delivers food orders to the kitchen while eliminating the need for paper and print-outs. Collates and displays information directly from the till or hand-held ordering device. Makes orders clear and legible, speeds up service, reduces mistakes.
An addon to your website that allows your customers to easily make table bookings online using their smartphone or any web enabled device. It also boasts real time integration to the TouchPoint EPoS System.
The EPoS system incorporates a large graphical table plan which can incorporate multiple levels if your restaurant has separate floors or areas.
Tables on the floor plan display their current status, is the table in use, have they run up a large balance, have they requested a bill, etc These can be answered at a glance.
The touch screen till system incorporates a reservation diary that allows tables to be booked and deposits taken, even months in advance.
ICRTouch also provides TouchReservation, an online table reservations system that allows customers to book their favourite table from the comfort of their home using their PC or mobile phone. This instantly synchronises with the reservation diary built into the EPoS system.
The TouchPoint till system hosts the ability to see on screen what stock you have of certain products and even restricts their sale if they fall below zero. This is useful for daily specials where only a certain number might be available, and means that their availability can be managed at the point of sale, rather than further down the line when the order has eventually found it’s way to the chef.
Pair TouchPoint with our handheld digital ordering system, PocketTouch, and you have an EPoS system capable of taking orders directly at the table; no more illegible hand written orders being deciphered at the till. PocketTouch transmits the order directly to the terminal and the printers or displays in the kitchen. In the event of the customer asking for something that’s not on the menu custom messages can be keyed in, or even written directly onto the unit by hand!
The touch screen till system incorporates table analysis reporting which enables you to easily identify which tables are used most and least.
Lead-Thru Prompting and Up Selling
When processing an order the EPoS till system automatically prompts the user for cooking choices and food options.
The EPoS till system encourages the staff to up sell by reminding them with useful prompts such as “would you like a sauce with that” or prompt the staff to ask about side orders.
The EPoS system offers various customer loyalty schemes that allow members to receive discounts or accrue points on purchased items that can be redeemed later against future purchases. The system is incredibly flexible and allows fine control even to the point of not giving points on low profit items, or more points on slow moving goods.
There are many parallels between the requirements of an electronic point of sale system for a restaurant and that of a pub, for more information you should take a look at our EPoS systems for Pubs section.